ABOUT OUR WORK

 

We are indeed grateful to the Insurance Industry, which has given us unabated opportunity for the last 40 years to serve with excellence. Please accept our sincere thanks for your long association and opportunities for our utilizing our services in assessment of Insurance claims, and allied work areas. We are witness to the all-round changes taken place & consider it to be our privilege to have positively contributed to the growth of Insurance Industry and skill development.

We take this opportunity to update you about our experience and work as under :

1. TAT AND QUALITY :

Being Technocrats with long range Industrial / Corporate Experience, we do take deliveries with quality and promptness seriously. We have spent many years of effort to develop our in-house software to deal with all aspects of claim processing, MIS and workflow management, to ensure quality output within TAT norms of the Insurers.

2. PAN INDIA SERVICE :

We are based in Delhi, and provide our services all over India, Nepal and Bhutan in all non-motor departments, viz LOP, FIRE, MARINE, ENGINEERING, and MISCELLANEOUS. (Please refer Page 10 to 18 for some of the ongoing and recently attended claims in this respect). Centralized control for release of reports ensures quality work with speed.

3. TEAM :

Our team members have Engineering, Finance, Accounting, IT and Management background from reputed institutes like IITs, IIMs, BIMTECH, and FMS etc. and also carry vast industrial experience in well-known Corporate Houses in India & Abroad as well as in the field of Insurance.

4. EXPERIENCE :

We have been enjoying ideal relations with the Insurance companies for 40 years and have attended assignments of all sorts of complexities & scale in all non-motor departments during this long period.

a. We have provided services relating to Survey and Assessment of Losses, Risk Inspection, Technical Advisory and Arbitration spanning 100s of  Industries.

b. One of the very unique ability that characterizes us is that we are geared to handle competently and deftly the Mega claims as well as Retail claims.

c. Also relevant here is to mention our experience and ability to settle claims from OFFICE  DESK in consultation with insurers, based on sufficiency of documentation and site inputs. This is greatly helpful in small claims / no claim cases / repeat claims where site visit may not be economically viable and where sufficient documentary / other evidences are available.

5. TECHNOLOGY :

The Company is ISO 9001-2015 certified, with the most modern Processes and Systems backed by IT. We have our in-house workflow management software CREATION. We also have our sister concern "Select e-Auctioneer Private Limited" (SEA) with full-fledged e-auction setup-www.eauctioneer.in- which helps us expedite entire claim processing along with effective loss minimization, for the claims involving salvage disposal.

6. In this brochure, we are also pleased to include in next pages, the following relevant Information / Documents for the purpose of record in your office :

A. Service & Area of Expertise                                                   Page No. 05 - 06

B. Industry Domain Knowledge                                                  Page No. 07 - 09

C. Recently Attended / Ongoing Claims                                     Page No. 10 - 18

D. Brief Resumes of the Director                                                Page No. 19

E. SISLA - License                                                                      Page No. 20

F. GST Certificate                                                                        Page No. 21

G. ROC - Certificate & PAN Card                                                Page No. 22

Needless to say that, we are committed to carry on with our relationship whole heartedly shall be greatfull and to attend the survey assignments anywhere in the country. As usual, Quality service and promptness will always be ensured by us as per TAT set under the Industry standards. Please feel free to contact us for any Further Information.

Kind regards,

 

RAJEEV KUMAR DEY                                                             CHETAN KUMAR JAIN

B.TECH.(HONS.) - I.I.T. KGP (2001)                            B.TECH.(HONS.) - I.I.T. KGP (1969)

PGDM-IIM AHMEDABAD (2004)                                          M.B.A. - F.M.S., DELHI(1975)

A.I.I.I. (III, MUMBAI)                                                             (CHAIRMAN & DIRECTOR)

(MD & CEO)                                                                                                  Mob. 9810024860   

 Mob. 9810477924                                                                                                                                                  

 

SERVICES/AREA OF EXPERTISE 

(Brief list of our recently attended / ongoing claims given on Pages 10-18)

 

BUSINESS INTERRUPTION

Having attended to many complex and techno-commercially demanding BI (LOP, ICOW, MLOP, ALOP) Losses, we have claim experience based domain knowledge in this complex field to handle any type and complexity of  BI Claims. A reference list is given in page No. 10.

 

PROJECT LOSSES

Two of the Directors, hails from projects background. Over decades we have attended all types of project losses requiring deep technical & commercial intellect and skills. A reference list is given in page No. 11-12.

 

BREAKDOWN LOSSES

All type of highly technical high value breakdown claims, assessed and settled, after detailed techno-commercial evaluation of cause, nature and extent of loss. Deep insight and understanding accumulated over decades of practical experience in the nature and working of all sort of Plants & Machineries and Industries.

 

FIRE LOSSES

All type of high value fire loss claims, assessed and settled involving damage to building, plant and machinery, FFF, stocks, after detailed quantification, evaluation of nature and extent of loss. Deep understanding of commercial aspect of business, Taxation, GST, Input tax credit, Contracts & other legal aspects etc.

 

FLOOD LOSSES

All type of flood losses of various types of stocks, Plant & Machinery & Building, after detailed quantification, evaluation of nature and extent of loss. Experience of many industries, above nature of items affected and loss minimisation requirements.

 

SERVICES/AREA OF EXPERTISE 

(Brief list of our recently attended / longoing claims given on Page 10 to 18)

 

OTHER FIRE DEPARTMENT LOSSES

Cyclone / Lightning / Impact / Explosion loss to Building, Stock, Plant and Machinery. Detailed analysis led to substantial reduction in assessed values. In may cases, analysis led to nil liability to the insurers.

 

MISC,  LIABILITY CASES

High complexity liability claims, assessed and settled, with due concurrence. All types of mis. department claims attended to.

 

MARINE CASES

High complexity marine cases, requiring deep understanding of marine cargo insurance, commercial / legal frame work of international / domestic business / logistics, salvage value determination in various category of materials etc.

 

CATASTROPHIC LOSS

Effective co-ordination is crucial to manage a large number of claims arising out of catastrophe loss. The set-up and running of a temporary location or multiple locations, requires a lot of expertise and skill, which our team has developed from practical experience. To facilitate the response, we provide a single point of contact in our catastrophe director, who is responsible for managing and coordinating catastrophe operations.

 

INDUSTRY DOMAIN KNOWLEDGE  

 

Having attended many claims, we can really claim experience based domain knowledge of the many Industries and their Processes, for comprehensive understanding and assessment of Both MD and BI Losses, of any level complexity and scale. The understanding encompasses Plant operations, Various parts components and Equipments used, Technology / Methodology used, Engineering aspects, Issues faced during construction phase and in operations, Raw material used, Import and export logistics, DOCUMENTS at each stage, Costing and pricing of the output/products, Government regulations governing the Industry, Accounting and Commercials aspects of business etc. We may provide a brief list of such Industries where we have been attending claims, as under:

01. FERTILISER PLANTS:

02. HYDRO POWER PLANTS:

03. THERMAL POWER PLANTS:

04. BIO FUEL-BASED POWER PLANTS:

05. SOLAR POWER PLANTS:

06. POWER PLANT SWITCH YARDS:

07. PETROCHEMICAL PLANTS & REFINERIES:

08. ALL TYPES OF CHEMICAL INDUSTRIES:

09. EXPLOSIVES MANUFACTURING PLANTS:

10. ALUMINIUM ELECTROLYSIS AND PRODUCTION:

11. TRANSMISSION LINES (HT-EHT A/C: DC):

12. STEEL PLANTS:

13. ROAD PROJECTS IN PLAINS, HIGHWAYS BY NHAI / MORTH :

14. ROAD PROJECTS IN HIMALAYAS AND HILLY TERRAINS UNDER VARIOUS GOVERNMENT SCHEMES:

 

INDUSTRY DOMAIN KNOWLEDGE  

 

15. TUNNEL PROJECTS

16. MAJOR AND MINOR BRIDGE LOSSES

17. TUNNEL BORING MACHINE (TBMS)

18. ALL TYPES OF PROJECT EQUIPMENT LOSS

19. MINING INDUSTRY AND ASSOCIATED MINING EQUIPMENTS

20. PAPER MANUFACTURING INDUSTRY

21. CELL TOWER AND ASSOCIATED EQUIPMENTS

22. GLASS INDUSTRY

23. MEDICARE/MEDICAL EQUIPMENT LOSSES

24. ELECTRONIC INDUSTRY

25. MECHANICAL WORK SHOPS (INCLUDING CNC ETC.)

26. GARMENT APPAREL INDUSTRY

27. FITNESS EQUIPMENTS MANUFACTURING INDUSTRY

28. IRONWARE INDUSTRY

29. HEATING EQUIPMENT INDUSTRY

30. COLD STORAGE INDUSTRY

31. RURAL ELECTRIFICATION PROJECTS

32. PACKAGING INDUSTRY

33. CARPET INDUSTRY

34. PHARMACEUTICAL INDUSTRY

35. PAPER PRINTING INDUSTRY

INDUSTRY DOMAIN KNOWLEDGE  

 

36. PIGMENT AND PAINT INDUSTRY

37. TEXTILE INDUSTRY

38. HATCHERIES

39. MILK INDUSTRY

40. SUGAR INDUSTRIES

41. DISTILLERIES

42. AUTOMOBILE AND ANCILLIARY INDUSTRY

43. FOAM MANUFACTURING INDUSTRY

44. REXIN MANUFACTURING INDUSTRY

45. POLYMER/THERMOCOL INDUSTRY

46. INFOTECH (IT) RELATED INDUSTRIES

47. MOBILE MANUFACTURING AND ANCILLIARY INDUSTRIES

48. CONVENTIONAL BATTERY AND LITHIUM/CADMIUM ETC MANUFACTURING

49. HEAVY EQUIPMENT MANUFACTURING INDUSTRY

50. LAMINATE INDUSTRY

51. PLYWOOD INDUSTRY

 

The sample examples of recent/ongoing claims in the above industries attended to by us are listed in the following (pages no. 10 to 18).

 

RECENT / ONGOING CLAIMS 

BI/ICOW LOSSES

S.No.	Insured	Policy Type	Nature of Loss/work	Location	Claimed Amount (Rs. Lacs)	Amount Assessed (Rs. Lacs)	Insurers
A.1	M/s. Jhajjar KT Transco (P) Ltd.	IAR	Highly Technical MA & Business Interruption Loss Assessment Unique Case of Revenue Model Based on Rent Charged on Availability of Equipments	Haryana	6,650	3.300	OICL
A.2	M/s. ACB India Ltd.	IAR	Business Interruption due to Plant Shutdown, Following Stator Loss. Complex Claim Involving Complex Billing Procedure Across Variety of Customern-Also Complex Fuel Pricing Varying Billing Rates & Zigzag Trending Fuel Prices. Unique multi year analysis and trained adjustment.	Chhatisgarh	4,700	1,900	NIACL
A.3	M/s. Gujrat Industries Power Corporation Ltd.	IAR	Large MD & LOP Loss Assessment, Ensuing from Breakdown of Stator of 125 Mw Generator. Needed Deep Understanding of Industry, Plant Operation/processes & Revenue Working as per PPA (Power Purchase Agreement)	Surat	4,600	650	OICL
A.4	M/s. HPCL-Mittal Engg. Omp (Gas Turbine + Icow)		Highly Technical Bl Loss of Gas Turbine & Extremely Complex "Increased Cost of Working (Icow)" Loss Assessment Entailing Input-Output Analysis of Combined Inter-dependent Operations of 3 Gas Turbine Generator, 2 Steam Turbine Generator, 2 Boilers & Grid.	Bhatinda	3,500	1,350	NIACL
A.5	M/s. DCM Shriram Ltd.	IAR	Business Interruption Loss in Fertilizer Plant Following Compressor Damage. Complex as Natural Gas is both Fuel & Feed.	Kota Rajasthan	3,100	660	NICL
A.6	M/s. DCM Shriram	IAR	Business interruption losses after compressor breakdown. Deep understanding of fertiliser business lead to substantial reduction in loss assessed.	Kota	2,500	660	NICL
A.7	M/s. Aasam Power Generation	IAR	Fire loss to Transformern / Cable tray.	Dibrugarh	1,800	Under Process	OICL
A.8	M/s. KRIBHKO Industries Ltd.	CMP	MD Loss Followed by Large Startup Loss / BI Loss. Trend Setting Case of Finding the Fine Boundry Between "Startup" and "Lop Loss".	Surat	575	70	OICL
A.9	M/s. Orissa Power Consortium Ltd.	IAR	Business interruption Loss In Hydropower Plant Following in Consequence Of Shutdown Post Gear Box Damage	Angul, Orissa	450	91	NIACL
A.10	M/s. Mahale Filters System	BIFP	Very Good Example of lncreased Cost of Working Claim	Gurgaon	415	225	NIACL
A.11	M/s. NEEPCO	IAR	MD & BI Loss in Newly Commissioned Power Project.	Tripura	350	00	OICL
A.12	M/s. Indo Gulf Fertilizers	CMP	Md Loss Followed By Large Startup Loss / BI Loss.	Uttar Pradesh	335	240	NIACL
A.13	M/s. Star Wire Vidyut Nigam Ltd. (Multiple Claims)	IAR	Biofuel Based Power Industry. MD & LOP Loss Assessed	Haryana	330	150	NIACL
A.14	M/s. Chambal Fertilizers	IAR	MD Loss Followed By Large Startup Loss	Rajasthan	320	200	OICL
A.15	Ms. Gill Aqua Hydro Power (Various)	IAR	Technically Demading BI Loss Assessment. Needed Extensive Data Analysis	Pathankot	300	70	NIACL

 

RECENT / ONGOING CLAIMS 

PROJECT LOSSES

S.No.	Insured	Policy Type	Nature of Loss/work	Location	Claimed Amount (Rs. Lacs)	Amount Assessed (Rs. Lacs)	Insurers
B.1	M/s. ITD-ITD Cementation JV (Kolkata Metro Rail Corporation Ltd.)	CAR	Large MD & Third Party Loss of Under Construction Under Ground Metro Project.	Kolkata	22,500	Under Process	OICL
B.2	M/s. GVR Ashoka (Chennai Ring Road)	CAR	Mega Loss of Under Construction Road Project due to Cyclonic Rains in Chennai.	Chennai	12,000	2,000	OICL
B.3	M/s. HMEL (PP Unit)	EAR	Highly Technical High Value Claims, Assessed as nil, after Detailed Techno-Commercial Evaluation of Nature and Extent of  Loss.	Bhatinda	4,500	No Liability	NIACL
B.4	M/s. Afcons Infrasturcture (Chennai Metro (Multiple Claims) Phase 5 & Phase 1)	CAR	Large Claim Requiring Deep Understanding of Metro Project Work, Civil Structures & Project Insurance. Damage To D-wall and Multiple Items Under Various Categories in Civil Structures, For Metro Rail Under Construction.	Chennai	2,900	1,100	OICL
B.5	M/s. PNC Infratech Ltd.	CAR	Heavy Damage To Road Under Construction (Prestigious Agra-Lucknow Highway)	Agra	2,500	290	OICL
B.6	M/s. RSTEPL (Rajasthan Sun Technique Energy Private Limited.)	EAR	Unique Flood Loss in Desert in Project Under Construction, Claim Paid on Discounted Basis. The Assessment Required Deep Understanding of Costing / Pricing Between Various Group Entities as Well as Legal-Commercial Framework of Imports and Local Logistics, In Addition to Scientific Understanding of Working / Manufacturing & Storage of Cutting Edge Technology Project / Componenets.	Jaisalmer	2,500	1,550	NIACL
B.7	M/s. Stec Sucgin JV CC Project	CAR	Large MD and Third Party Loss of Under Construction Under Ground Metro Project.	Delhi	2,500	Under Process	OICL
B.8	M/s. Dalip Singh Adhikari (Multipal Claims)	CAR	Major Loss in the Road Project due to Heavy Landslide in High Hill Region in the State of Uttrakhand. Needed Detailed Survey & Quantification in Risky Hilly Regions.	Uttrakhand	2,500	1,000	NIACL
B.9	M/s. Afcons Infrastructure Ltd. & M/s. Ojsc Sibmost, Russia (Joint Venture) (Afcons-Sibmost JV)	CAR	Flood Loss of Stock, Temporary Structure and Plant & Machinery at Project Site. Needed Detailed Survey & Quantification in Risky Hilly Regions.	Bihar	2,100	925	NIACL
B.10	M/s. STEC-SUCGIN JV	CAR	Loss due to flood /Inundation in DMRC Project at Delhi.	Delhi	2,000	Under Process	OICL
B.11	M/s. Lavasa	CAR	Complex Project Claim Assessment, Involving Total & Pertial Damage to Various Categories And Types of Civil Structures Under Unique Composite IAR & CAR Policy.	Pune	2,000	No Liability	OICL
B.12	M/s. ITD Cementation India Limited	CAR	Accidental Damage To Tunnel Under Construction Unique Approach To Project Valuation For Project Work Under Execution And Under Insurance Computation Led To Substantial Reduction in Assessed Value.	Katra, J&k.	1,600	200	NIACL
B.13	M/s. JKM Infra Project Ltd.	CAR	Loss due to Flooding Road Project in Initial Stage.	Bihar	1,100	No Liability	NIACL
B.14	M/s. Gammon India Ltd. (Multiple Claims)	CAR	Road Project & other Project Losses.	Himachal Pradesh	1,100	200	OICL
B.15	M/s. Gammon India Ltd. (Multiple Claims)	EAR	Road Project & other Project Losses.	Himachal Pradesh	1,065	300	OICL

 

RECENT / ONGOING CLAIMS 

PROJECT LOSSES

 

S.No.	Insured	Policy Type	Nature of Loss/work	Location	Claimed Amount (Rs. Lacs)	Amount Assessed (Rs. Lacs)	Insurers
B.16	M/s. GE T&D India Ltd. (Noida, U.P.)	EAR	Large Loss, Denied Because the Detailed Analysis Proved Manufacturing Defect	Kurukshetra	1,050	No Liability	NIACL
B.17	M/s. Barwa Adda Expressway Ltd.	PIP	Damage to Road Project Under Construction. Permanent Work on Main Carriageway & Service Roads Affected.	West Bengal	1.000	No Liability	NIACL
B.18	M/s. Electrosteel Steel Ltd.	MCEP	MD Loss Assessed & Paid on Non-standard basis due to Warranty Non-compliance Identified During Survey	Bokaro Steel City	640	265	NIACL
B.19	M/s. SP Jammu Udhampur Highway Pvt. Ltd.	CAR	Damage to Road Project Under Construction.	Jammu	570	No Liability	NIACL
B.20	M/s. SP Jammu Udhampur Highway Pvt. Ltd.	CAR	Damage to Road Project Under Construction.	Jammu	570	No Liability	NIACL
B.21	M/s. Infra Engineers Pvt. Ltd.	CAR	Loss due to Flooding Road Project in Initial Stages	Bhubaneswar	500	Under Process	NIACL
B.22	M/s. Gannon Dunkerley & Co.	CAR	Flood Loss to Permanent Works, other items Under use and Temporary Work in Canal Project Under Construction.	Gujarat	430	200	OICL
B.23	M/s. Jindal Steel & Power Ltd.  (Multiple Claims)	IAR	Larga Breakdown Case	Orissa	450	80	NIACL
B.24	M/s. Indian Institute of Technology (ROPER)	SFSP	Loss due to flood in Punjab on 09 July 2023	PUNJAB	300	Under Process	NICL
B.25	M/s. NHIDCL A/c Dinesh Chandra R. Agrawal Infracon Pvt. Ltd. (Multipal Claim)	CAR	Major Losses in Road Project Due To Heavy Landslide in Hill Ragion In The State Of Sakkim.	Sikkim	250	110	NIACL
B.26	M/s. Solding Hydrowatt Pvt. Ltd.	EAR	Structure of soldan Hydro Electric Project damage due to sudden flood & continues rains.	Kinnaur	180	No Liability	NICL
B.27	M/s. K.D. Builder Pvt. Ltd.	CAR	Major Losses In Road Project Due To Heavy Landslide In Hill Region in Bhutan	Bhutan	160	57	RICBL
B.28	M/s. Sterlite Technology Process	EAR	Damage To Optical Fibres Installed Due To Earthwork.	J&K	150	No Liability	NIACL
B.29	M/s. Hindustan Construction Co. Ltd. (Multiple)	CAR	Damage to Hydro Project Under Construction Close to Loc.	Jammu	145	No Liability	OICL
B.30	M/s. Toshiba Transmission & Distribution Systems India Pvt. Ltd.	EAR	Damage To Transformer	Madhya Pradesh	125	No Liability	OICL
B.31	M/s. Soma Indus Varanasi Aurangabad Tollway Pvt. Ltd.	CAR	Damage to Toll Booth, and Associated Accessories.	Varanasi, U.P.	115	60	NIACL
B.32	M/s. Meccaferi Environment Solution P. Ltd.	CAR	Damage To Lanslide Protection Work In Hills	Sonprayag	110	No Liability	NIACL
B.33	M/s. Universal MEP Project & Engineering Services Ltd.	MCE	Damage to pole & cable due to storm	Raibareli	100	Under Process	NIACL
B.34	M/s. Krofta Papers Pvt. Ltd.	EAR/SFSP	Damage Plant Under Construction /Testing/Stock Loss	Haryana	80	25	NIACL
B.35	M/s. Tata Project Pvt. Ltd.	MCEP	Damage To 13 No. Base Platforms of Cell Towers in the State of Jammu and Kashmir.	J&K	80	45	NICL
B.36	M/s. Universal MEP Project & Engineering Services Ltd.	MCE	Damage to pole & cable due to storm.	Sitapur	52	Under Process	NIACL

 

RECENT / ONGOING CLAIMS